In 1927, young Southern belle Charlotte Hollis and her married lover John Mayhew plan to elope during a party at the Hollis family’s antebellum mansion in Ascension Parish, Louisiana. Charlotte’s father, Sam, confronts John over the affair and intimidates him with the news that John’s wife Jewel visited the day before and revealed the affair. John pretends to Charlotte he can no longer love her and that they must part. Shortly after, John is ambushed and decapitated in the summerhouse by an assailant with a cleaver. Charlotte returns to the house in a bloodstained dress, which all the guests witness.
Thirty-seven years later, Charlotte, a spinster, having inherited the estate after her father died, is tended to by her loyal housekeeper, Velma. In the intervening years, John’s death has remained an unsolved murder, though it is commonly held that Charlotte was responsible. Despite notice from the Louisiana Highway Commission that she has been evicted from the property to make way for the impending construction of a new interstate, Charlotte is defiant, and threatens the demolition crew with a rifle.
Seeking help in her fight against the Highway Commission, Charlotte summons Miriam, her successful businesswoman cousin who lived with the family as a girl but has since moved to New York City. Miriam returns and soon renews her relationship with Drew Bayliss, a local doctor who jilted her. Charlotte’s sanity soon deteriorates following Miriam’s arrival, her nights haunted by a mysterious harpsichord playing the song John wrote for her and by the appearance of his disembodied hand and head. Suspecting that Miriam and Drew are after Charlotte’s money, Velma seeks help from Mr. Willis, an insurance investigator from England who is still fascinated by the case and who has visited Mayhew’s ailing widow, Jewel; she gave him an envelope only to be opened after her death.
Miriam fires Velma, who later returns to discover Charlotte has been drugged. Velma plans to expose Miriam’s exploitation of Charlotte, but Miriam hits Velma with a chair and she falls down the stairs to her death. Drew covers up the murder by declaring it an accident. One night, a drugged Charlotte runs downstairs in the grip of a hallucination, believing that John has returned to her. After Miriam tricks the intoxicated Charlotte into shooting Drew with a gun loaded with blanks, the two dispose of his body in a swamp.
Charlotte returns to the house and witnesses the revived Drew walking downstairs after he returned, reducing her to insanity. Believing she has shattered Charlotte’s mental state, Miriam celebrates with Drew in the garden, where they discuss the plan to have Charlotte committed to a psychiatric hospital and usurp her fortune. Charlotte overhears the entire conversation from the balcony, except for Miriam’s admission that she had witnessed Jewel kill John, and has been using the knowledge to blackmail Jewel throughout the years. Charlotte pushes a large stone urn off the balcony, killing both Miriam and Drew below.
The next day, the authorities escort Charlotte from home as a crowd gathers to observe the spectacle. Charlotte receives an envelope from Mr. Willis, which he received from Jewel (who died of a stroke after hearing of the incident which occurred on the previous night), ostensibly confessing to the murder of her husband John. As the authorities leave with Charlotte, she looks back at the house.
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